Ask HN: Carrier “lost” my number in a port request

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I tried switching from T-Mobile to US Mobile after parking it on a VoIP service for a year (was abroad). They botched the port request completely. Ended up gaslighted by both companies, both claimed they "don't have the number".
Need my number for 2FA—literally can't move forward with a background check for my new job, can't send money to my family with my bank, etc. I'm sure I could theoretically get a new number but it seems the admin cost of this would possibly be in the hundreds of hours.
Do I have any recourse?



Comments URL: https://news.ycombinator.com/item?id=33434153

Points: 28

# Comments: 12

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